Known as the “Quality Prophet” to Xerox, Caterpillar, and other giants, Subir Chowdhury has in the course of his work discovered an inescapable truth: improvement standards like Six Sigma may work wonders for huge organizations — but they aren’t exactly scalable.

And from this realization, an important new approach to quality was born: LEO, or “Listen, Enrich, Optimize,” which lends clarity to the quality improvement process — and also happens to be the subject of his new book, The Power of Leo: The Revolutionary Process for Achieving Extraordinary Results.In an interview with, the website of Investor’s Business Daily, Subir explains the basic principles of LEO, and what he means when he says,”Excellence is a Science.”

Learn More. Read Subir Chowdhury’s battleplan to help the USA reclaim its lead in the Global Quality War: