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Monthly archive May, 2013
Misusing Questions: Are You Chasing Rabbits?

Misusing Questions: Are You Chasing Rabbits?

In this guest post, John Stoker, author of Overcoming Fake Talk, shows us ways to ask questions that will improve relationships and generate mutual respect.  Check out his video on YouTube! Discovery is one of the most powerful of all the dialogue skills. Asking questions helps us to explore, understand, clarify and deepen our understanding...  LearnMore
Disney Drives Profits with Simplicity—Can You?

Disney Drives Profits with Simplicity—Can You?

A guest post from Doug Lipp, author of Disney U: This last week, The Walt Disney Company reported a 53 percent surge in operating income at Parks and Resorts. What is the “magic” of Disney Parks and Resorts?  How can they thrive while others founder?  Although there are many answers, here is one secret that...  LearnMore
Live Twitter Chat on May 16th at 12:30EST

Live Twitter Chat on May 16th at 12:30EST

Do you work with Emotional Vampires?  Learn to banish these bloodsuckers from your work life! Join a live Twitter chat with communication expert Dr. Albert Bernstein on  Thursday, May 16th, 12:30-1:30pm EST – Hosted by @MHBusiness #EmotionalVampiresAtWork. Whether its a  coworker, subordinate, or boss, there’s at least one emotional vampire in every office. These people try...  LearnMore
See you in Dallas!

See you in Dallas!

We’ll be attending ASTD 2013 in Dallas, will you? Visit us at booth #309 to meet our authors for signings and demonstrations, enter for a chance to win a set of 20 Perfect Phrases books, and discover the latest from the leading minds in HR & Training!   Make sure you download the FREE HR...  LearnMore