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Monthly archive October, 2017
Should I Stay Or Should I Go?

Should I Stay Or Should I Go?

Guest post by Joanna Barsh, author of  Grow Wherever You Work. One of the most shared factoids about Millennials is their job history—more specifically, their job-hopping history. The data suggests that Millennials are more apt to leave a job than earlier generations. LinkedIn reported that, on average, Millennials will have four job changes in their...  LearnMore
Higher Quality, Lower Cost, Superb Experience

Higher Quality, Lower Cost, Superb Experience

Guest post by Glenn D. Steele and David Feinberg, co-authors of ProvenCare: How to Deliver Value-Based Healthcare the Geisinger Way. In nearly five decades of health system leadership, we’ve seen it all – the introduction of Medicare and Medicaid in the 1960’s, the “Hillary care” debates of the 1990’s, and the adoption of the Patient Protection...  LearnMore
The Ladder of Success

The Ladder of Success

Guest post by Dr. Alan Kolp, co-author with Peter J. Rea and James K. Stoller, of Exception to the Rule: The Surprising Science of Character-Based Culture, Engagement, and Performance. “We might spend our whole life climbing the ladder of success, only to find when we get to the top, our ladder is leaning against the...  LearnMore
Workplace Bullying: Finding Allies

Workplace Bullying: Finding Allies

Guest post by Peter J. Dean, co-author with Molly D. Shepard, of The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath. If you’ve met with your boss about bullying in the workplace and he or she is boss non-responsive, unwilling or unable to help you, then the person you approach...  LearnMore
No More Best Practices

No More Best Practices

Contributor post by Michael Ballé, co-author of The Lean Strategy. It often seems obvious that to progress, we should identify “best practices.” Observe these best practices (in the industry, in other industries, etc.) adapt them to our situation (and often lose what is best about them in the process) and lo: behold! The idea of...  LearnMore
Who Owns The Customer?

Who Owns The Customer?

Guest post by David Norton, author of The High Roller Experience. A major challenge and missed opportunity for multi-brand companies is an inability to treat customers seamlessly and holistically across brands. Most often customers are communicated with through the lens of organizational structure as opposed to developing a plan that is best for the customer...  LearnMore
Will Retirement Security Be Sacrificed For Tax Reform?

Will Retirement Security Be Sacrificed For Tax Reform?

Guest post by Robert L. Reynolds, author of From Here to Security: How Workplace Savings Can Keep America’s Promise. America has long experienced a contentious relationship between tax reform and incentives for retirement finance.  As we today consider comprehensive tax reform proposals, it’s worth remembering that this process may threaten retirement savings just as they were...  LearnMore