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Small Business
Innovation Is Combination

Innovation Is Combination

Guest post by Greg Satell, author of Mapping Innovation: A Playbook for Navigating a Disruptive Age. Much has been made about the difference between innovation and invention. One writer went so far as to argue that Steve Jobs’ development of the iPod wasn’t an innovation because it was dependent on so much that came before...  LearnMore
More Is Less In The Team Sale

More Is Less In The Team Sale

Guest post by Michael Dalis, author of Sell Like a Team: The Blueprint for Building Teams that Win Big at High-Stakes Meetings. Have you noticed recently that more people are involved in your clients’ purchase decisions? You may have wondered: how come; why does this happen more often; and why does “my guy” seem more...  LearnMore
7 Steps To Networking Effectively

7 Steps To Networking Effectively

Guest post by Debra Benton, co-author with Kylie Wright-Ford of The Leadership Mind Switch: Rethinking How We Lead in the New World of Work. When it comes to big pictures, networking is the way you link your vision for your business and career to those of the rest of the world. If you are on...  LearnMore
Creating A Bully-Free Workplace

Creating A Bully-Free Workplace

Guest post by Peter J. Dean, co-author with Molly D. Shepard, of The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath. While there are yet no general civility or anti-bullying laws in place at the federal or state level, companies are going to have to handle bullying in the workplace...  LearnMore
6 Killer Conference Call Tips

6 Killer Conference Call Tips

Guest post from Dr. Rick Brinkman, author of Dealing with Meetings You Can’t Stand: Meet Less and Do More. I teach seminars and consult on how to run effective meetings. Many of my clients must attend conference call meetings because the participants are so geographically diverse. Here are six killer conference call tips: Establish a call-in...  LearnMore

Tax Efficient Businesses

Tax Efficient Businesses by Eva Rosenberg, author of Small Business Taxes Made Easy. One of the biggest complaints of business owners is the mound of paperwork that faces us each day. While there are people who find it relaxing (really, there are), most people hate the task and either set it aside, or sit at...  LearnMore

How to Become More Effective, Disciplined and Efficient

How to Become More Effective, Disciplined and Efficient by Rhett Power, author of The Entrepreneur’s Book of Actions.  Are you effective and efficient?  How are your time management skills? Do you go to work thinking that you have laid everything out in such a way that you will get through it in record time, only...  LearnMore

Is Kata the Scientific Approach? An Artistic Process? Or Both?

Practicing Kata for Service Excellence by Karyn Ross. Recently I had some service experiences where the person who was supposed to be helping me gave what I call the “list of I can’ts.” I can’t help you because …our computer system isn’t set up to do that, …we don’t take credit cards in my department,...  LearnMore
The Office Pantry IS Company Culture: The Role of Physical Workspaces

The Office Pantry IS Company Culture: The Role of Physical Workspaces

Workplaces are physical manifestations of a company’s culture. Kurt L. Darrow, chairman, president, and CEO of La-Z-Boy Incorporated, a furniture manufacturer based in Monroe, Michigan, says, “Space matters. Facilities matter when people are choosing where to work, where to go to school, how they can work, how they feel good.” A company promoting a culture...  LearnMore
Wozniak & Jobs: A Study in Emotional Intelligence

Wozniak & Jobs: A Study in Emotional Intelligence

Steve Wozniak and Steve Jobs spent almost 10 years in garages working together and tinkering with and mastering electronics projects. What drove them was their shared Grit—a blend of Conscientiousness, Achievement Drive, and Innovation—the behavioral drivers that focused their IQ and intellectual curiosity and was the common denominator on which their relationship and Apple Computer...  LearnMore
What Will the Next-Generation Workforce Look Like?

What Will the Next-Generation Workforce Look Like?

It’s critical to recognize the generation beyond Gen Z. This is Generation Alpha, only 7 years old in 2017 and 15 years old by 2025. Generation Alpha members will be the most diverse of all the generations. In 2011, Generation Alpha reached a demographic milestone: there were more Generation Alpha babies born to minority families...  LearnMore
When Managers Repeat Themselves....

When Managers Repeat Themselves….

Let’s say you’re working with the owner of a real estate firm in a rural community. “The woman who works the front desk is constantly coming to work late,” the owner explains. “Have you talked to her?” you ask. “Repeatedly” is the response. “And then what happens?” you continue. “She’s on time for a few...  LearnMore